Frequently asked questions

Eligibility
How do I qualify for Preferred Banking?
To qualify, you must meet any one of the following criteria:
- Maintain a minimum of RM72,000 in deposits and/or investments; or
- A minimum of RM400,000 in housing loan with us; or
- Earn a minimum annual income of RM72,000, take up the Preferred World MasterCard Credit Card and open a Preferred M2 Account/SuperSalary Account/e$aver Account with us
How do I sign-up for Preferred Banking?
To sign up for Preferred Banking, you need to take up Preferred World MasterCard Credit Card and Preferred M2 Account/SuperSalary Account/e$aver Account.
Are there any fees when I sign up for Preferred Banking?
The monthly fee of RM50 is waived for the first year. The fees for subsequent years are waived as long you maintain deposits and/or investments of at least RM72,000 or housing loan quantum of at least RM400,000 with us.
Preferred Banking Relationship Rewards
What is Preferred Banking Relationship Rewards Programme?
Preferred Banking Relationship Rewards Programme is an exclusive program only for Preferred Banking customers. As a Preferred Banking customer, as long as you hold a valid Preferred World MasterCard Credit Card and Preferred M2 Account/SuperSalary Account/e$aver Account, you will automatically be enrolled in the Preferred Banking Relationship Rewards Programme.
What benefits do I get from the Preferred Banking Relationship Rewards Programme?
The programme helps you earn 360° Rewards Points faster in 2 ways.
- Credit Card Spend Rewards Points: Have a Preferred M2 Account/SuperSalary Account/e$aver Account with us and just spend on your Preferred World MasterCard Credit Card.
- Product Holdings: Plus, simply by having a mortgage, investment, fixed deposit, current and/or savings account or perform at least one online banking transaction (online bill payments and pay any other banks' credit cards), you will be awarded bonus points every calendar month.
| Faster rewards the preferred
way |
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| Get rewarded on your credit card spend* | |||||||
| Spend amount per month | 360° Rewards Points | ||||||
| RM1 - RM1,499 | 1.5 points for every RM1 spend | ||||||
| RM1,500 and above | 2 points for every RM1 spend | ||||||
| Get rewarded on your other banking relationships** | |||||||
| Eligible product categories | 360° Rewards Points | ||||||
| Mortgages | 2,400 points per year | ||||||
| Investments | 2,400 points per year | ||||||
| Current and/or Savings Accounts | 2,400 points per year | ||||||
| Fixed Deposits | 2,400 points per year | ||||||
| Online Banking^ (Bill payments or pay other banks’ credit cards) |
2,400 points per year | ||||||
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Where will the 360° Rewards Points be credited to?
It will be credited to your Preferred World MasterCard Credit Card.
CashBack Preferred World MasterCard Credit Card
When and how much must I charge to my Preferred World MasterCard Credit Card to qualify for the RM238 CashBack?
RM238 CashBack will be credited within 30 days from the Preferred World MasterCard Credit Card approval date. An additional RM50 CashBack will be given if you swipe at least 3 retail transactions within 45 days from the day the credit card is approved. The additional RM50 CashBack will be credited within the third month from the credit card approval date. The RM238 and the additional RM50 CashBack will be credited into the approved Preferred World MasterCard Credit Card.
Preferred Banking Rewards Catalogue
What is Preferred Banking Rewards catalogue?
This is an exclusive redemption catalogue only for Preferred Banking customers who hold Preferred World MasterCard Credit Card. There are many attractive redemption items which you can redeem at discounted points such as branded gadgets and many more.
How do I redeem the 360° Rewards Points?
Visit standardchartered.com.my/rewards and look for "Preferred Banking Exclusives" to redeem the item of your choice.
CashBack on Preferred World MasterCard Debit Card
How can I earn 1% CashBack on retail transactions on my Preferred World MasterCard Debit Card?
You will need to maintain an average daily balance of RM6,000 in your Preferred M2 Account/SuperSalary Account and provided that the Preferred M2 Account/SuperSalary Account is linked to the Preferred World MasterCard Debit Card.
The Bank reserves the right to revise the CashBack given at any given time without prior notice. Visit our website for full Preferred Banking Services and Privileges. Terms and Conditions apply.





