This Data Protection and Privacy Policy relates solely to information supplied by you on this Web Site. Standard Chartered Bank Malaysia Berhad ("SCBMB") respects the privacy of your personal information. Any personal information provided by you to SCBMB through this Web Site will be used solely for the purpose of providing you with the services you have requested at this Web Site, to update and enhance SCBMB's records, to advise you of other products and services which may be of interest to you and where applicable to consider your application for employment. This Policy will not alter or affect any information otherwise provided by you to SCBMB.
The details which you are requested to provide on this Web Site may be transferred within the Standard Chartered Group which may include transfer to other parts of the Group in different jurisdictions and by using this web site you consent to such transfer. In providing your telephone and facsimile number you are agreeing that SCBMB may contact you by telephone and facsimile. Other than to those individuals and entities listed below or as provided otherwise in this Web Site, your details will not be revealed by SCBMB to any external body, unless SCBMB has your permission, or is under either a legal obligation or any other duty to do so. The information provided by you at this Web Site may be disclosed by SCBMB to:
- Other Companies in the Standard Chartered Group
- Regulators (including agencies or bureaus established by regulators)
- Lawyers
- Auditors
- Third Party Service Providers
- Any Agent or Contractor acting on our behalf
- Any referee whose details are provided to us by you
Each of the above parties, other than regulators and your referees, are similarly bound by a duty of confidentiality in respect of all information disclosed to them. The information collected from you by SCBMB will be valuable in improving the design and marketing of our range of services and related products for customer use. SCBMB wishes to assure you that your private information will be treated as confidential and with high standards of security. The use of your information will be kept to the minimum required in order for SCBMB to continually monitor and improve its services to our customers and keeping you informed about our products, services and other opportunities within SCBMB.
SCBMB pledges its intention to meet fully internationally recognised standards of personal data privacy protection and to comply with the requirements of applicable data protection/privacy laws. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality. Please note that SCBMB is bound by the secrecy requirements imposed by Malaysia's Banking and Financial Institutions Act 1989. In addition Standard Chartered Group has implemented a mandatory IT security policy, which it is intended will achieve a level of security compliance similar to the relevant elements of British Standard 7799.
However, it is your responsibility to maintain the secrecy of your user ID and login password.
Data provided by you is retained as long as the purpose for which the data was collected continues; data is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect SCBMB's interests. As a general rule the maximum retention period is 7 years.
In order to improve our Internet service to you, we will occasionally use a "cookie". A cookie is a small amount of data that our web server sends to your web browser when you visit certain parts of our site and the use of which is intended to assist our understanding of your interest in our Web Site.
SCBMB reserves the right to amend its prevailing Data Protection and Privacy Policy at any time and will place any such amendments on this Web Site. This Data Protection and Privacy Policy is not intended to, nor does it, create any contractual rights whatsoever or any other legal rights, nor does it create any obligations on SCBMB in respect of any other party or on behalf of any party.
You may have the right on payment of a fee to request access to and correction of personal information about you held by us. If you have that right and you wish to access or have the right to ask for correct or deletion of any of your personal data held by us, or if you have any questions concerning our Data Protection and Privacy Policy, you may speak to our Call Centre Agents or write to us, as per the contact details below.
You can also speak to any of our Call Centre Agents or write to the following address (ordinary mail or e-mail) for complaints relating to this policy or otherwise relating to any misuse or suspected misuse of your personal information:
Call Centre Number: +603-7711 8888
Mail Address:
Standard Chartered Bank Malaysia Berhad
Call Centre Malaysia,
P.O. Box No. 10580,
50718 Kuala Lumpur,
Malaysia
E-mail Address: Malaysia.Feedback@my.standardchartered.com
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