Customers are advised to be aware of the
recent scam emails asking for your personal details purportedly
coming from Standard Chartered. We work continuously to make
sure your account and information are safe.
Here are some relatively simple steps you
can take to help reduce your susceptibility.
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Be wary of suspicious
emails.
An email requesting your account information and password
should be scrutinized carefully, particularly if the information
is needed to “award a prize” or “verify
a statement.” Avoid opening any questionable emails.
If you have opened an email, do not open any attachments
or links it may contain, and delete it. Please notify
us immediately if you receive a suspect email claiming
to come from Standard Chartered. Or, if you responded
with personal information to a suspicious email, call
our call agents at 03 - 7711 8888 or 1300 888 888. Learn
how
to identify fake emails and Web sites. |
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Protect your passwords.
Memorize your passwords. Do not write them down or share
them with anyone. Change them regularly and use combinations
of letters and numbers. Do not use your NRIC number as
a username or password. |
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Keep your computer and online
experience safe.
Read our Protect
Your Banking to find out about installing a firewall,
anti-virus software, and a pop-up blocker, which can help
keep your computer and personal information secure when
you conduct online transactions. |
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