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| General Information |
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| 1. |
Standard Chartered Bank Malaysia
Berhad (“SCBMB”) will run the Bonu$ Bonanza Promotion
(“Promotion”) which consists of the following
promotions with its respective promotion periods
as stated below: |
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a) |
Bonu$ Bonanza Apply/Redeem Contest from 8th
September 2008 to 31st January 2009 (“First Promotion
Period”); and |
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b) |
Bonu$ Bonanza Charge and Get Contest from 1st
November 2008 to 31st December 2008 (“Second Promotion
Period”) |
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The First Promotion Period and the
Second Promotion Period are collectively referred
to as “the Promotion Period”. |
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| 2. |
This Promotion is open to all Standard
Chartered credit cardholders or members of the
general public who became Standard Chartered credit
cardholders within the Promotion Period, credit
card(s) of which are issued in Malaysia by Standard
Chartered Bank Malaysia Berhad (“SCBMB”) with
the aforementioned credit card account(s) being
in good conduct (“Eligible Cardholders”). |
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| 3. |
The following persons are NOT eligible
to participate in this Promotion: |
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a) |
Permanent and/or contract employees of SCBMB
(including its subsidiaries and related companies)
and their immediate family members (spouses, children,
parents, brothers and sisters); and/or |
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b) |
Representatives and/or agents (including advertising
and promotion agents) of Visa or MasterCard and
their immediate family members (spouses, children,
parents, brothers and sisters); and/or |
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c) |
Individuals below the age of 18 years. |
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| Bonu$
Bonanza Apply/Redeem Contest |
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| 4. |
Under the Bonu$ Bonanza Apply/Redeem
Contest, Monthly Grand Prizes of RM100,000 will
be awarded to one (1) winner each month during
the First Promotion Period. A total of five 5
Monthly Grand Prizes will be awarded during the
First Promotion Period (collectively referred
to as “Monthly Grand Prizes”)
The Qualifying Period is as follows:
| Qualifying
Period |
| 8th
Sept-30th Sept 2008 |
| 1st
Oct – 31st Oct 2008 |
| 1st
Nov – 30th Nov 2008 |
| 1st
Dec – 31st Dec 2008 |
| 1st
Jan -31st Jan 2009 |
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| 5. |
Eligibility Criteria: |
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a) |
To participate, existing Standard Chartered
credit cardholders or members of the general public
may either apply for a new principal or supplementary
credit card OR redeem a minimum of 1000 Choice
Points accumulated under their credit card account
during the First Promotion Period. |
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b) |
Each new principal or supplementary credit
card approved during the Qualifying Period qualifies
towards the corresponding Monthly Grand Prizes
in the following manner:
Each SCBMB’s Product approved during the First
Promotion Period will be entitled to additional
entries as stated above. SCBMB’s Product must
be a Mortgage and/or Personal Loans and/or eSaver
product.
Approval of Credit Card(s) and the SCBMB’s
Product(s) must be within 14 days from application
date within the First Promotion Period in order
to qualify for the additional entries. Otherwise,
cardholders will only be entitled to the base
1,000 entries.
If the approval of any of the SCBMB’s Product
falls between 2 months but within 14 days from
each other, the entries will be eligible for
the earlier qualifying period. E.g If a Credit
Card was approved on the 28th of September and
Mortgage was approved on the 3rd of October,
the cardholder will be entitled to 4 x1,000
entries under September 2008 qualifying period.
For the avoidance of doubt, the entries/chances
earned by the Eligible Cardholder by having an
approved SCBMB’s credit card and/or SCBMB’s product
in the aforesaid manner during a particular qualifying
period will only qualify for the corresponding
Monthly Grand Prizes and not for the entire period
of the Promotion. |
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c) |
Redemption of 1,000 Choice Points received and
processed by SCBMB during the First Promotion
Period, under the product code CH1003 qualifies
as one thousand (1,000) entries for the Promotion.
Redemption request for an amount less than 1,000
Choice Points will not be processed. The minimum
redemption to participate in this Promotion is
1,000 Choice Points. In the event that the Choice
Points to be redeemed is not in the multiple of
1,000, SCBMB will redeem the available Choice
Points to the nearest lower multiple of 1,000.
For example, if a customer requests to redeem
1,500 Choice Points, only 1,000 Choice Points
will be processed and customer will get 1,000
chances from this redemption. |
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d) |
Entry(ies) that comply to paragraphs 5(a) and
5(b) are referred to as “Qualified Entry(ies)
for the Monthly Grand Prizes”. |
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| 6. |
Closing Times: |
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a) |
The cut-off time for each draw for the Monthly
Grand Prizes (“Monthly Draw Closing Time”) is
23 hours 59 minutes and 59 seconds on the last
day of the month during the Qualifying Period.
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b) |
Late entries received after each Monthly Draw
Closing Time for the Monthly Grand Prize will
only be drawn the next day of the said Monthly
Draw Closing Time. |
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c) |
All entries in the system that have been processed
as at the Monthly Draw Closing Time will be erased.
Only new entries entered into the system after
each Closing Time will be eligible for the next
draw. |
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| 7. |
Potential Winners for
the Monthly Grand Prize are Eligible Cardholders
who have been shortlisted through a computerised
selection process, whereby the total number of
entries amassed in the system during the Qualifying
Period from one Closing Time to the subsequent
Closing Time will be divided by two (2) and rounded
down to the nearest lower number. The Potential
Winner for the Monthly Grand Prize is the person
whose Qualified Entry is nearest to the rounded
lower number.
For example, if there are a total of 10,001 Qualified
Entries amassed for the Monthly Grand Prize draw,
it will be divided by two (2) and rounded down
to the nearest lower whole number, i.e. 5,000.
Therefore, the Potential Winner will be the Eligible
Cardholder whose Qualified Entry is the 5000th
Qualified Entry. |
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| 8. |
There will be only
five (5) Monthly Grand Prizes under the Bonu$
Bonanza Apply/Redeem Contest and selection of
winners will take place at the end of the First
Promotion Period. |
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| 9. |
Approval of SCBMB’s
Product is subject to SCBMB’s respective product(s)’
approving criteria and eligibility. |
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| Choice Points Redemption |
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| 10. |
Once a redemption
request has been accepted by SCBMB, it cannot
be revoked, cancelled, returned or exchanged by
the Cardholder. |
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| 11. |
In the event, the Cardholder’s
Credit Card is not of good standing at the sole
and absolute discretion of SCBMB or the Credit
Card has insufficient Choice Points, the request
for redemption of entry will be rejected automatically
without any notification to the Cardholder. |
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| 12. |
Once the accumulated
Choice Points in a Cardholder’s Credit Card account
has been redeemed for the contest entry, such
Choice Points will not be transferred back to
Cardholder’s Credit Card account and such Choice
Points shall be deemed extinguished. |
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| 13. |
Redemption Process |
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a) |
Redemption request(s) can be done either through
telephone, fax or SMS |
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b) |
To submit redemption request through SMS, customer
has to type “SCB<space>WIN<space>IC
number<space>number of choice points” and
send to 33310. By submitting the participation
through SMS, customer hereby request and authorise
SCBMB to debit the Choice Points for the total
redemption to the customer’s credit card account(s). |
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c) |
Upon submission of SMS participation by the
customers, they will receive a SMS notification
informing them that the redemption request will
be processed in 5 working days and they will receive
another SMS notification regarding the status
of their request (either successful or unsuccessful)
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d) |
Status of redemption requests through call in
will be notified upfront by the contact centre
agents while for those who faxed the redemption
form, they will only be contacted if their redemption
request is unsuccessful. |
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| Winner Verification |
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| 14. |
All Potential Winners
will be contacted and have to answer the question
“What is the colour of the Standard Chartered
Bank logo?” If the answer is correct, the relevant
Monthly Grand Prize shall be awarded to the Potential
Winner. In the event the Potential Winner selected
cannot be contacted or is unable to answer the
said question correctly, SCBMB will select another
Potential Winner by selecting the next Potential
Winner whose Qualified Entry is next on the list,
and if there is still no winner, the selection
process will continue by selecting the subsequent
Potential Winner until a winner is identified |
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| 15. |
Should the Potential
Winners fail to be contacted via telephone on
the first attempt for reasons including, but not
limited to, no reply, number not in use, no connection,
etc. another attempt will be made within the next
one (1) hour of the first attempt. Where this
second attempt is unsuccessful, SCBMB reserves
the right to select another Potential Winner through
a process as laid out hereunder in Clauses 7. |
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| Bonu$
Bonanza Charge and Get Contest |
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| 16. |
Under the Bonus Bonanza
Charge and Get Contest during the Second Promotion
Period, the following prizes will be awarded based
on its respective eligibility criteria stated
herein: |
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| 17. |
Eligibility Criteria:
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a) |
All transactions (excluding Cash Advance, Balance
Transfer and Cheque-On-Call) must be charged to
any of the SCBMB Credit Cards and fall under the
First Tier Qualifying Charges (accumulated charges
between RM5000 and above) or the Second Tier Qualifying
Charges (accumulated charges between RM3000 –
RM4999) during either one of the following qualifying
charge periods ( “Qualifying Charge Periods”):-
i. from 1 November to 30 November (“First Qualifying
Charge Period”) ; or
ii. from 1 December to 31 December (“Second Qualifying
Charge Period”). |
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b) |
For charges made during the First Qualifying
Charge Period, qualifying Cardmembers must register
their eligibility for the redemption via SMS from
24 November to 07 December 2008 (“First SMS Redemption
Period”). |
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c) |
For charges made during the Second Qualifying
Charge Period, qualifying Cardmembers must register
their eligibility for the redemption via SMS from
25 December to 07 January 2009 (“Second SMS Redemption
Period”).
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d) |
Only charges which are posted into the cardholder’s
account during the Qualifying Charge Period as
stated in paragraph 16 (a) will be considered.
SCBMB is not responsible in any manner whatsoever
for any late posting of the charges to the cardholder’s
account by the merchants. |
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e) |
The order of the customers’ SMS would be decided
based on the time at which the SMS is received
by SCBMB’s appointed SMS vendor and SCBMB shall
not be held responsible for non receipt of the
SMS from the cardmembers. |
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f) |
For each Qualifying Charge Period, a Cardmember
is only eligible to redeem one free item, i.e.
if a Cardmember is successful in redeeming any
item during the First SMS Redemption Period, he
will not be eligible to make any subsequent redemption
during the First or Second SMS Redemption Period
for the same charges made during the First Qualifying
Charge Period. However in the event the Cardmember
is not successful in redeeming any item during
the First SMS Redemption Period, he may still
redeem the charges made during the Second Qualifying
Charge Period within the Second SMS Redemption
Period. |
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g) |
g. All redemption must be done via SMS by the
principal Cardmembers and composed in the following
manner: “CP<space>12 digits IC No. to 33310”,
example CP<space>840216045294 to 33310.
The composed SMS has to be sent to 33310 and received
by SCBMB. Upon successful receipt of the SMS by
SCBMB, Cardmembers will receive a confirmation
SMS reply from SCBMB. |
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h) |
SCBMB will not be responsible to inform the
Cardmembers if the Cardmembers’ charges are insufficient
and did not fall under the First Tier Qualifying
Charges or the Second Tier Qualifying Charges. |
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| Winner Verification |
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| 18. |
All Winners will receive
a notification message by SCBMB. Prizes will mail
to the Winners’ latest address which are in SCBMB’s
records. If Winners would like their prizes to
be sent to a different mailing address, they are
required to call 03-7718 9999 to inform SCBMB’s
Contact Centre before the fixed date and the relevant
Prizes shall be sent by mail to the Winner. |
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| 19. |
Cardmembers will not
receive any notification message if they are not
one of the Potential Winners. |
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| 20. |
Potential Winners may
receive calls from SCBMB or SCB’s employed authority
for verification purposes. Should the Potential
Winners fail to be contacted via telephone on
the first attempt for reasons including, but not
limited to, no reply, number not in use, no connection,
etc. another attempt will be made within the next
one (1) hour of the first attempt. Where this
second attempt is unsuccessful, SCBMB reserves
the right to select another Potential Winner.
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| 21. |
Should there be any
reversal of transactions that did not meet the
winning criteria of the Potential Winners’ spending,
SCBMB reserves the right to forfeit the Potential
Winners’ gifts. |
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| General Information |
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| 22. |
Each Eligible Cardholder
can win more than one prize throughout the Promotion
Period. Supplementary Cardholders’s transaction
which met the eligibility criteria qualifies as
an entry for the Promotion but the prize will
go to the Principal Cardholder. |
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| 23. |
All prizes will be
awarded within 8 weeks after notification and
are not transferable. |
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| 24. |
The prizes will be
awarded to the winners by crediting the prizes
into the winners’ SCBMB’s Credit Card account
for the said amount. In the event the winner has
more than one credit card, SCB shall be entitled
at its absolute discretion to decide which credit
card account shall be credited. |
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| 25. |
SCBMB reserves the
right to substitute any of the prizes, whether
in whole or part, with that of similar value at
any time without prior notice. |
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| 26. |
The winner will be
responsible to pay any applicable Government taxes
or levies relating to the Prize that is won by
him/her, if any. |
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| 27. |
SCBMB makes no representation
or warranties with respect to the prizes given
in this Promotion and in particular makes no warranties
with respect to the quality of the prizes or their
suitability to any purpose. SCBMB shall not be
responsible for nor shall it accept any liability
of whatsoever nature arising directly or indirectly
from the Promotion and/or the prizes howsoever
arose and suffered by the Cardholders. |
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| 28. |
Winners will be notified
via sms, telephone or post. |
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| 29. |
From the start of
promotion until receiving the Prize, the Cardholders
must have at least one valid SCBMB Credit Card
and each SCBMB Credit Card Account must be in
good standing with no arrears and the Cardholder
is not in breach of any of the Standard Chartered
Visa and/or MasterCard Cards Cardholder’s Agreement. |
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| 30. |
SCBMB reserves the
right to publish or display the name, picture,
identification card number, city of residence
and any other details deemed necessary of the
Winner of this Promotion for advertising and publicity
purposes. By participating in this Promotion,
Eligible Cardholders hereby consent to and agree
that SCBMB shall be at liberty to publish their
name, picture, identification card number, city
of residence and any other details deemed necessary
for advertising and publicity purposes. |
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| 31. |
SCBMB’s decision on
all matters relating to this Promotion will be
final and binding on all Eligible Cardholders
of this Promotion, and no correspondence will
be entertained. |
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| 32. |
SCBMB reserves the
right to cancel, terminate or suspend this Promotion
with or without any prior notice. For the avoidance
of doubt, cancellation, termination or suspension
by SCBMB of this Promotion shall not entitle the
Eligible Cardholders, the Potential Winner or
the Winner to any claim or compensation against
SCBMB for any and all losses or damage suffered
or incurred by any party as a direct or indirect
result of the act of cancellation, termination
or suspension. |
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| 33. |
In the event of inconsistency
between the English language version of these
Terms and Conditions and any version in another
language, the English language version will prevail. |
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| 34. |
SCBMB reserves the
right at its absolute discretion to amend, delete
or add to any of these Terms and Conditions from
time to time without prior notice. For updated
versions of these Terms and Conditions, please
revisit this page from time to time. |
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| 35. |
By participating in
this Promotion, Eligible Cardholder agrees to
be bound by these Terms and Conditions and that
of the prizes’ sponsors. |
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